Subprocessor list
Last Updated: 17 September 2025
A subprocessor is a third party data processor engaged by us who has or potentially will have access to or process Your Data (which may contain Personal Information as defined in our Privacy Policy).
Edexia requires any subprocessors who support delivery of Edexia services (see below) to satisfy equivalent obligations as those required from Edexia in its role (as a data processor).
As at the date of this document, the following is a list of the names and locations of Edexia's subprocessors in the production environment.
Subprocessors who support delivery of Edexia Services
The processors below are used to support the Edexia Service.
| Processor | Service provided | Subject matter | Entity Location | May Contain Student Personal Information |
|---|---|---|---|---|
| Google Cloud | All Hosting services | All Your Data, encrypted at rest | Sydney, Australia | Yes |
| Google (Gemini) | Foundational language models | De-identified student assessments | Sydney, Australia | No |
| Amazon Web Service | Self Hosted Foundational Model | Student assessment | Sydney, Australia | Yes* |
| Amazon Web Service | Additional hosting | Operational monitoring | United States | No |
| OpenAI | Foundational language models | De-identified student assessment | United States | No |
*The self hosted foundational model is our own trained and secure method of de-identifying sensitive data within our servers in Australia before sending it to OpenAI, with safety guardrails and robust security measures. For more details, see Security Measures.
Subprocessors who support our internal operations
The subprocessors below provide services to support our internal teams (customer support and engagement, sales and marketing, accounts and billing, technical and professional services) with their processes and workflows in providing you the Services.
| Processor | Service provided | Location |
|---|---|---|
| Amazon Web Services | Cloud service provider | United States, Ireland, Australia, Canada |
| Google (Google Workspace) | Email and productivity tools | Global |
| Google (Google Cloud) | Cloud service provider | United States, Australia |
| Microsoft (Microsoft 365) | Productivity and communication tools | Global |
| Heroku | Server Hosting | United States |
| Zoom | Web conferencing | United States |
| Github | Issue Tracking and Documentation | United States |
| Discord | Communication tools | Global |
| Mailersend (mailersend, mailerlite) | Marketing tools | United States |
| Marketing tools | Global | |
| META | Marketing tools | Global |
| Marketing tools | Global |
How to contact us
If you have a query, concern or complaint about the manner in which your personal information has been collected or handled by us, would like to request access to or correction of the personal information we hold about you, or if you would like us to let you know about future changes to our subprocessors, please contact using the details provided below:
Edexia Pty Ltd
Attention: Privacy Officer
7 Pampas Court, QLD 4157, Australia
admin@edexia.ai